Job Description

·Summary

Responsible for coordinating entire service station and communicating with front and back-of-house personnel to provide a dining experience that meets or exceeds guest expectations. Process guest orders to ensure that all items are prepared properly and in a timely manner. Observe diners to ensure that guests are satisfied with their food and service. Respond to additional requests and determines when the meal has been completed.

Essential Duties & Responsibilities
- Obtains assigned service station from the host/hostess at start of work shift.
- Ensure correct set-up of service station prior to start of shift.
- Greet guests and inform them of specials and menu changes, make suggestions as required, and answer questions regarding menu items, food preparation, beverages and service.
- Take food and beverage orders from guests and relay orders to the kitchen and bar staff using a POS system.
- Process guest orders to ensure all items are prepared properly and in a timely manner.
- Communicate with host/hostess, bussers, stewards, kitchen staff and bartender and coordinates entire station to ensure guest satisfaction with the food and service.
- Serve courses from the kitchen promptly.
- Run other servers food when necessary.
- May bone fish and fowl tableside. Present, open and pour wine at table
- Observe diners to make sure that guests are satisfied with the food and service, respond to additional requests and determine when the meal has been completed.
- Present bill and accept and process payment in accordance with company policy.
- May assist busser with stocking work stations, removing and resetting soiled dishes and silverware from tables at conclusion of each course, and cleaning and resetting vacated tables.
- Serve professionally with left hand from guest’s left side. Clear from guest’s right side.
- Any other duties at the discretion of the owner.

Skills Needed
- Must be age 21 or older.
- Ability to communicate and understand the English language.
- Must have significant knowledge of food, beer, wine and spirits and be familiar with standard preparations of same.
- Possess knowledge of the sequence of fine dining service and dining room procedures, generally involving a minimum of two years fine ding service experience.
- Good customer service skills.
- Basic math skills and the ability to handle money and make change.
- Physically able to stand and exert fast-paced mobility for periods of up to eight hours in length, lifting, bending and stooping.
- Physically able to lift and carry plates, trays and other objects weighing 35 pounds or more.